Privacy Policy

We care about your privacy. This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with using the ANDREWPOL website, submitting inquiries, and establishing business contact.

1. Data Controller

The controller of your personal data is ANDREWPOL Zakład Drzewny with its registered office in Hajnówka, ul. Woskowa 9, 17-200 Hajnówka, podlaskie province, Poland.

2. Scope and Source of Data

We process personal data voluntarily provided by users, in particular through:

• emails and contact forms,
• telephone contact regarding offers or orders,
• inquiries about products (floors, parquets, stairs),
• requests for quotations or custom project execution.

The scope of data may include: first and last name, company name, phone number, email address, delivery address, and other information provided in the message or inquiry.

3. Purposes and Legal Bases for Processing

We process personal data solely for the following purposes:

• handling inquiries and correspondence – based on Article 6(1)(f) GDPR (legitimate interest of the Controller in responding to customers and contractors),
• preparing offers and fulfilling orders – based on Article 6(1)(b) GDPR (actions prior to contract conclusion and contract performance),
• fulfilling legal obligations – based on Article 6(1)(c) GDPR (particularly in the scope of accounting, commercial and tax documentation),
• establishing, pursuing, or defending claims – based on Article 6(1)(f) GDPR.

4. Data Retention Period

We store personal data for the period necessary to achieve the purpose for which it was collected, and then for the period required by law or necessary for defense against claims:

• sales inquiries – for the duration of correspondence and case handling, max. 24 months from last contact,
• data related to contracts or cooperation – for the duration of cooperation and 5 years after its conclusion (resulting from tax and accounting obligations),
• technical data in server logs – for the period necessary to ensure security, usually up to 12 months.

5. Data Recipients

Data recipients may only be entities cooperating with ANDREWPOL to the extent necessary for business operations:

• hosting and email service providers,
• courier and transport service providers (for delivery of ordered products),
• entities supporting the technical operation of the website,
• entities authorized to receive data under legal provisions (e.g., tax authorities, courts).

6. Your Rights

Under GDPR, you have the following rights:

• right of access to data and to receive a copy,
• right to rectification of data (correcting incorrect or completing incomplete data),
• right to erasure ("right to be forgotten") in cases provided by law,
• right to restriction of processing,
• right to data portability (receiving data in electronic format),
• right to object to processing based on legitimate interest,
• right to lodge a complaint with the President of the Personal Data Protection Office (address: ul. Stawki 2, 00-193 Warsaw, Poland).

To exercise your rights, please contact us at: biuro@andrewpol.com.pl.

7. Cookies and Technical Data

The ANDREWPOL website uses necessary cookies and basic technical data to:

• ensure proper website operation,
• provide security,
• maintain user session,
• remember display settings.

The website may use external services, such as embedded Google Maps, which may involve transferring technical data (IP address, browser type) to providers of these services in accordance with their own privacy policies.

You can manage cookies through your browser settings. Restricting cookies may affect the proper functioning of some website elements.

8. Data Security

We apply appropriate technical and organizational measures to protect personal data against loss, destruction, unauthorized access, disclosure, or unlawful use. Access to data is granted only to authorized persons – ANDREWPOL employees and entities processing data on our behalf.

The website uses TLS/SSL protocol security, ensuring connection encryption.

9. Contact Regarding Privacy

If you have questions about personal data protection or wish to exercise your rights, please contact us:

• biuro@andrewpol.com.pl
• +48 85 683 46 38
• ANDREWPOL Zakład Drzewny, ul. Woskowa 9, 17-200 Hajnówka, Poland

10. Changes to the Privacy Policy

The Privacy Policy may be updated in the event of changes in legal regulations, technological or organizational changes. The current version of the document is always available on this page. You will be informed of significant changes via a notice on the home page.

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